CLIENT PERSPECTIVES

“The Health Strategies & Solutions staff is a bright group of people who are clearly at the forefront of understanding what’s going on in health care. They worked very well with our staff on big picture engagements and on much smaller projects. Their reports were focused, useful, and provided good value for the dollar. When we received their recommendations, we had something that we could really use, not just a report that sat on a shelf. We will continue to use their services and recommend them to other organizations."

George Lynn
President and Chief Executive Officer
AtlantiCare
Egg Harbor, New Jersey

"Alan Zuckerman and the HS&S team were highly professional and a pleasure to work with.  Their comprehensive and practical approach engendered a sense of partnership between the HS&S team and the institution.  The work product is outstanding, and has excited our institution in terms of moving forward."

Michael Salem, M.D.
President and CEO

"As a medical staff leader who deeply appreciates the complexity of health care and the obligations each stakeholder has to improve their share, I found partnering with Health Strategies & Solutions not only to be collaborative, insightful, and of tremendous value to my institution and medical staff, but invigorating. Craig Holm and Martin Merry, through their diligent research on our structural challenges and unique leadership profiles, were able to advise and guide us in ways that proved instrumental in accelerating our transformational efforts. This journey has been the highlight of my 35-year professional career."

J. Paul Curry, M.D.
Chief of Staff
Hoag Memorial Hospital Presbyterian
Newport Beach, California

Craig Holm and Kathy McCarthy are both smart, intellectually curious problem solvers, extremely knowledgeable, helpful beyond the scope of the engagement, and practical in their recommendations, providing ideas that, assuming we can implement even moderately, should be successful. It was great to work with them and I look forward to doing more with HS&S in the future.

David Ping
Vice President for Strategic Planning and Business Development
Health Quest
Poughkeepsie, New York

"Health Strategies & Solutions provided the best use of consulting dollars I've ever received during my five-year tenure with this organization.  During a period of restructuring, they brought us to a safe, neutral place and gave us compelling reasons to feel optimistic and confident about our future.  Their presentation skills were exceptional."

Charles M. Balch, M.D.
Executive Vice
President and Chief Executive Officer
American Society of Clinical Oncology
Alexandria, Virginia

"Health Strategies & Solutions' work product, customer service, adherence to timeframes, and interpersonal skills all exceeded our expectations. The engagement resulted in a substantial change in our medical staff planning. The ability to make that change is largely due to Health Strategies & Solutions' consultants who were highly credible and exhibited content knowledge and excellent presentation skills. Everyone involved in this project was very satisfied with the outcomes and accepted the recommendations."

Susan Santoro
Director of Program and Business Development
Norwalk Hospital
Norwalk, Connecticut

“It was our privilege to work with Health Strategies & Solutions. The cultural values of the organization foster high-level professionalism, expertise, and customer service. It is no wonder that Health Strategies & Solutions has an excellent reputation!"

Mary Ann Boccolini
President/CEO
Samaritan Hospice
Marlton, New Jersey

“Frankly, most of the other consulting firms that we talked to in our selection process didn’t understand the real issues. Health Strategies & Solutions understood what we needed and were creative in their approach to answering our questions. Sometimes consultants feed back to the client only what the client has previously given them. Health Strategies & Solutions did not do this. We received true value-added benefits from their services.”

Lee Shafer
Business and Finance Leader
Kaiser Permanente
Santa Clara, California

“We were most pleased with Health Strategies & Solutions. Their knowledge base and interpersonal skills were very impressive. They were a great help when we needed a fresh face.”

Marty Campanello
Senior Vice President for Planning/Business Development
Bayhealth Medical Centers
Dover, Delaware

"I really appreciated the responsiveness of the HS&S staff. They didn't ask our data folks for more than they needed, and they have excellent working relationships with key people at TriHealth. HS&S provides health care executives with the services they need to excel at their jobs and keep their organizations on the right course."

Susan M. Murray
Director, Business Development
TriHealth
Cincinnati, Ohio

“It was a pleasure working with Health Strategies & Solutions. We did not get a cookie cutter approach or process but rather an engagement that was tailored to our needs. They were able to provide creative analyses to a situation where there is limited, straight-forward data available. I know it is good marketing on their part, but I appreciate their remaining in touch after the completion of the engagement.”

Brenda J. Wolf
Vice President, Planning & External Affairs
La Rabida Children’s Hospital
Chicago, Illinois

"Health Strategies & Solutions was very flexible to work with under very demanding circumstances. I was most impressed with their understanding of current health care trends and ability to implement in the real world."

Clare Sapienza-Eck
Vice President, Planning and Government Relations
South Jersey Hospital
Bridgeton, New Jersey

"I've been most impressed with the no fluff, detailed, tell-it-like-it-is approach to engagements. Unlike many consultants, they didn't tell me what I wanted to hear, but instead, gave sound advice based on solid data and analysis."

Don Snell
(former President and Chief Executive Officer of Long Island College Hospital)
President and Chief Executive Officer
MCG Health, Inc.
Augusta, Georgia

"The Health Strategies & Solutions staff is efficient, practical, and flexible. It's a no nonsense approach to consulting."

Leo P. Brideau
President/CEO, Strong Partners Health System, Inc.
Vice President, Regional Network and Managed Care Contracting, Strong Health
Rochester, New York

"Health Strategies & Solutions is among the best firms I've used."

Paul Dell Uomo
President and Chief Executive Officer
Greater Hudson Valley Health System
Newburgh, New York

"Health Strategies & Solutions is the best consulting firm I've worked with, ever!"

Roger Lukoff
Vice President
Chestnut Hill HealthCare
Philadelphia, Pennsylvania

"Health Strategies & Solutions came to Holy Cross to help develop a strategic plan at a critical point in the life of the institution. Significant financial losses and lack of attentiveness to the community it serves had placed the hospital in dire straits. Not only did Health Strategies & Solutions provide the much-needed leadership in this endeavor, they did so in a timely and efficient manner. Their professional staff came with the expertise to engage disaffected individuals and gain their trust and support of the process."

Philip G. Dionne
President and Chief Executive Officer
Holy Cross Hospital
Chicago, Illinois

"We have worked with Health Strategies & Solutions through two strategic planning engagements, and we have found their process to be extremely effective. Their technique of taking complex issues and condensing them into concise critical issue statements that the board, medical staff and management can focus on is very valuable. Gaining consensus and developing practical strategies is challenging in this market, and Health Strategies & Solutions has been invaluable in contributing to our success."

Jeffrey S. Miller
President
High Point Regional Health System
High Point, North Carolina